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Hurricane Helene

STATUS
Active Emergency
DATE
September 26, 2024
REGION
Southeastern US

Situation

Hurricane Helene made landfall as a Category 4 storm on September 26 on Florida’s Gulf Coast, with strong winds, heavy rains and a destructive storm surge that flooded communities. Over the next two days, the storm continued north, with heavy rains that triggered flash floods and caused rivers to overflow, resulting in catastrophic flooding from Georgia to western North Carolina and Tennessee, washing out roads and bridges and flooding entire communities. Before Helene made landfall, Americares emergency experts reached out to more than 360 partner clinics with offers of assistance.

The scope of Helene’s destruction became clear in the days that followed: With unpassable roads and widespread power outages, damaged communities were isolated. In the immediate aftermath of the storm, as many as 4.5 million customers were without power. A week after the storm, news outlets were reporting more than 200 people had died throughout the Southeast and more than 750,000 remained without power. Communities throughout western North Carolina are still without potable water weeks after the storm.

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Our Response

Americares response teams have been on the ground in Florida, Georgia, North Carolina, South Carolina and Tennessee, focused on the health needs in the hardest-hit communities. Americares is coordinating deliveries of medicines and relief supplies, providing mental health support and supporting the restoration of health services.

“Helene was one of the most destructive storms western North Carolina and Tennessee have seen in decades,” said Americares U.S. Director of Emergency Response Mariel Fonteyn. “Americares responded immediately and will be there to support the physical and mental health needs in the months ahead.”

Americares has shipped more than 16 tons of medicine and relief supplies to partner organizations in affected areas, including 1,300 bottles of infant formula and 3,800 tetanus vaccines to protect survivors cleaning up the damage. The aid deliveries also include diabetes medicine, antibiotics and hygiene kits. In addition, Americares has installed four water purification systems for communities without running water in partnership with Planet Water Foundation. Combined, the AquaBlock water systems—three in Asheville and one in Swannanoa—have the capacity to produce up to 17,000 gallons of safe drinking water a day for thousands of hurricane survivors in Buncombe County. Americares also coordinated deliveries of bottled water donated by BlueTriton Brands to Florida, Georgia and Tennessee. 

Americares mental health and psychosocial support staff are partnering with health organizations and community groups in North Carolina and Georgia to provide psychological first aid and individual and group support to survivors, many of whom have experienced significant trauma and loss. Among these survivors are health workers and first responders who continue to support their communities while navigating their own recovery process. Additionally, Americares disaster mental health specialists are offering psychoeducation sessions, equipping them with effective coping strategies to manage stress and begin building psychological resilience.

To help meet immediate health needs of survivors, an Americares mobile medical clinic was deployed to western North Carolina. The clinic’s medical doctor and nurse diagnosed health conditions, prescribed medicine, provided tetanus vaccine and referred patients to local health facilities for treatment if needed.

Emergency Medical Officer Prabu Selvam, MD, MHS provides medical care to a local resident outside the Americares Medical Mobile Van in Lake Lure, NC, on Saturday, Oct. 13. (Photo/Americares)
Emergency Medical Officer Prabu Selvam, MD, MHS provides medical care to a local resident outside the Americares Medical Mobile Van in Lake Lure, NC, on Saturday, Oct. 13. (Photo/Americares)

Americares is also providing emergency funding to support access to essential health services in the hardest-hit areas. More than $1 million has been awarded to 28 partner organizations including:

North Carolina

  • Appalachian Mountain Community Health Centers – Asheville, N.C.
  • Bigwitch Indian Wisdom Initiative – Cherokee, N.C.
  • Bounty & Soul – Black Mountain, N.C.
  • High Country Community Health – Boone, N.C.
  • Hot Springs Health Program – Marshall, N.C.
  • Mountain Area Health Education Center – Asheville, N.C.
  • MountainCare – Asheville, N.C.
  • Mountain Community Health Partnership – Bakersville, N.C.
  • Partners Aligned Toward Health— Burnsville, N.C.
  • Saint Joseph Primary Care—Raleigh, N.C.
  • Sisters of Mercy Urgent Care—Asheville, N.C.
  • UNETE—Asheville, N.C.
  • Vecinos—Cullowhee, N.C.
  • West Caldwell Health Council – Collettsville, N.C.
  • Western North Carolina Community Health Services – Asheville, N.C. 

Florida

  • CenterPlace Health – Sarasota, Fla.
  • Florida Primary Care Association—Tallahassee, Fla.
  • Oceana Community Health – Fort Pierce, Fla.
  • Premier Mobile Health Services – Fort Myers, Fla.

Tennessee

  • Church Hill Free Clinic – Church Hill, Tenn.
  • Friends in Need Health Center— Kingsport, Tenn.
  • Rural Medical Services—Newport, Tenn.
  • St. Mary’s Legacy Clinic—Knoxville, Tenn.

South Carolina

  • Greenville Free Medical Clinic – Greenville, S.C.
  • New Horizon Family Health Services—Greenville, S.C.
  • Rural Health Services—Aiken, S.C.

Georgia

  • Harrisburg Family Health Center—Augusta, Ga.
  • South Georgia Medical Center Foundation – Valdosta, Ga.

The funding from Americares will allow these organizations to repair storm damage, remove downed trees blocking access to health facilities, fund transportation for health center staff, replace damaged medications and support other storm-related expenses. In one badly damaged town in southern Georgia on Monday, Sept. 30, staff at a local clinic told the Americares team they were the first organization to offer help.

And at the lone hospital serving Taylor County, Florida, health facility staff were at work three days after Helene devastated the region. “We met health care providers continuing to serve their communities despite losing everything they own,” says Americares Emergency Response Team Member Kennedy Caskey. “With so much devastation and loss, the long-term mental health needs are going to be immense.”

Across North Carolina, hundreds of roads were closed due to damage from flash floods, fallen trees or storm debris. Blocked roads made it impossible for many survivors to access needed aid, including clean water.   (Photo/Lisa Soszka Ross).

“We Are All Taking Care of One Another”

Debris outside Mountain Community Health Partnership’s Micaville Health Center
Debris was piled up outside Mountain Community Health Partnership’s Micaville Health Center where Americares staff met with the clinic’s Facilities Manager Robbie Tipton. Here, from left to right, with Americares Manager of U.S. Emergency Response Shonda Scott, Americares President and CEO Christine Squires and Americares Disaster Mental Health Specialist Jen Peng

Americares President and CEO, Christine Squires, met with staff at western North Carolina health partners to learn more about their needs during recovery from Hurricane Helene. Americares mental health staff had recently offered individual and group emotional well-being sessions to area health workers, including staff at all eight Mercy Urgent Care sites in and around Asheville. After a disaster, health center staff often face a double burden: caring for patients, while coping with their own loss and stress. Says Squires:

“In Asheville, I spoke with Mercy Urgent Care’s president and CEO, Rachel Sossoman. When Americares brought her team together to learn coping strategies and begin building psychological resilience, Sossoman said it was like watching ‘a light of hope’ enter the room. Sossoman told me, ‘It helps reassure them that they are not alone — that we are all taking care of one another.’”


11/20/2024